Quick summary

 

Personal information collected

 

The Commissioning Support Programme collect information:

 

• When you register an account to become a commissioningsupport.org.uk user (“user”), such as your name, e-mail, telephone, region, Children’s Trust, Role, preferences and a password.
• When you add to your profile with further information about yourself or your private contacts
• We use cookies and other technologies to recognise you, customise your experience and serve advertisements
• We automatically receive from your internet use such information as your IP address, the URLs of sites from which you arrive or leave the commissioningsupport.org.uk website, your type of browser and your ISP

 

Uses of personal information

 

The Commissioning Support Programme use the information you provide to:

 

• Administer your account with us and customise the service we provide to you
• To send you service or programme communications through email and notices on the commissioningsupport.org.uk website
• Enable you to share your information and communicate with other users
• We do not sell, rent or otherwise provide your personal identifiable information to any third parties for marketing purposes.
• We provide you with the means to control whether or not your contact information is shared with other users.

 

Your information choices

 

You can:

 

• Review, enhance or edit your personal information through your personal profile page.
• Choose what information you make available through your public profile.
• Control the messages you receive from commissioningsupport.org.uk and other users and how these messages are sent.
• Change your settings to control visibility and accessibility through the website.
• Tell us to close your commissioningsupport.org.uk account.

 

Important information

 

Notice of all changes that materially affect ways in which your personal information may be used or shared will be posted in updates to our Privacy Policy.

 

Personal information you provide will be safeguarded in a way that is compliant with ISO27001 security standards.

 

How to contact us

 

If you have any questions or comments please email us at  info@commissioningsupport.org.uk

 

or contact us at:

 

Commissioning Support Programme

Attn.: Privacy Policy Issues

Commissioning Support Programme

99 Waterloo Road

London 

SE1 8XP

 

commissioningsupport.org.uk Privacy Policy

 

Your privacy is our top concern. We work hard to earn and keep your trust, so we adhere to the following principles to protect your privacy:

 

• We do not rent or sell your personally identifiable information to third parties for marketing purposes
• We do not share your contact information with another user without your consent.
• Any personally identifiable information that you provide will be secured with industry standard protocols and technology

 

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page. By continuing to use the commissioningsupport.org.uk service after notice of changes have been sent to you or published on the commissioningsupport.org.uk website, you are consenting to the changes

 

Please read this privacy policy to learn more about:

 

• What personally identifiable information of yours is collected by commissioningsupport.org.uk
• How the information is used
• With whom the information may be shared
• How you can access and change your account settings
• What security procedures are in place to protect the loss, misuse or alteration of information collected by commissioningsupport.org.uk
• How to contact us
• Personal information collected

 

The purpose of the commissioningsupport.org.uk website is to enable users to provide information about themselves, gain and share knowledge through the use of collaborative tools as well as for developing, maintaining and enhancing a network of professional contacts. You willingly provide us certain personal information, which we collect in order to allow you to benefit from the commissioningsupport.org.uk website. If you have any hesitation about providing such information to us and/or having such information displayed on the commissioningsupport.org.uk website or otherwise used in any manner permitted in this Privacy Policy and the User Agreement, you should not become a member of the commissioningsupport.org.uk community.

 

We collect your personal information in the following ways:

 

Registration

 

In order to become a member, you must first create an account on our website. To create an account you are required to provide the following contact information, which you recognise and expressly acknowledge is personal information allowing others, including commissioningsupport.org.uk, to identify you: name, email address, region, organisation, Children’s Trust, and a password chosen by you. After completing the registration form, you can then build your public profile. Public profiles are visible to guest users of the site and are also indexed by Google and will appear in relevant Google searches e.g. for your name.

 

Profile Information

 

Once you become a user, you may provide additional information in the profile section describing your background, skills, professional experiences, and areas of interest. Providing additional information beyond what is required at registration to become a user is entirely optional, but enables you to better identify yourself and find new opportunities in the commissioningsupport.org.uk system to build and leverage your professional network. If you opt not to select preferences or complete profile information about yourself you may lose the potential benefit of being a user, including receiving targetted and relevant content and connecting with like-minded users.

 

Contact Information

 

In order to invite others to connect with you directly in commissioningsupport.org.uk, you may use the commissioningsupport.org.uk services to invite them if they are a User, or enter their names and email addresses. This information will be used by commissioningsupport.org.uk to send your invitation including a message that you write. The names and email addresses of people that you invite will be used only to send your invitation and reminders.

 

You may also choose to manually enter or upload data about your contacts into the private “My contacts” section of the commissioningsupport.org.uk website. All information entered there will only be viewable by you and will not be searchable by others in the commissioningsupport.org.uk network without your permission. All information that you enter or upload about your contacts will be covered by the same terms of this privacy policy as cover your own information.

 

Customer Service

 

commissioningsupport.org.uk may collect information through the commissioningsupport.org.uk website or through the Community Support Desk in order to, among other things, accurately categorize and respond to a customer’s inquiry and deliver appropriate service levels.

 

Cookies

 

Like most websites, commissioningsupport.org.uk uses cookies and web log files to track site usage. A cookie is a tiny data file which resides on your computer which allows commissioningsupport.org.uk to recognise you as a User when you return to the commissioningsupport.org.uk website using the same computer and web browser. If your browser settings do not allow cookies, you will not be able to use the commissioningsupport.org.uk website to your full advantage. Like the information you enter at registration or in your Profile, cookie and log file data is used to customise your experience on our website.

 

One type of cookie, known as a “persistent” cookie, is set once you haveve logged in to your commissioningsupport.org.uk account. The next time you visit the commissioningsupport.org.uk website, the persistent cookie will allow us to recognise you as an existing user so you will not need to log in before using the service. In order to access or change any of your private information or to send a message to another user, however, you must log in securely again with your password even if your computer contains your persistent cookie.

 

Additionally, if you log out of the commissioningsupport.org.uk website you will need to re-enter your password the next time you visit in order to log in to your account. Another type of cookie, called a “session” cookie, is used to identify a particular visit to the commissioningsupport.org.uk website. Session cookies expire after a short time or when you close your web browser.

 

Log files, IP addresses and information about your computer

 

Due to the communications standards on the Internet, when you visit the commissioningsupport.org.uk web site we automatically receive the URL of the site from which you came and the site to which you are going when you leave commissioningsupport.org.uk. We also receive the Internet protocol (IP) address of your computer (or the proxy server you use to access the World Wide Web), your computer operating system and type of web browser you are using, email patterns, as well as the name of your ISP. This information is used to analyse overall trends to help us improve the commissioningsupport.org.uk service. The linkage between your IP address and your personally identifiable information is not shared with third-parties without your permission or except when required by law.

 

Consent to commissioningsupport.org.uk Processing Information About You

 

Certain information you provide to commissioningsupport.org.uk may reveal, or allow others to identify, your nationality, ethnic origin, religion or other aspects of your private life, and more generally about you. Please be aware that in providing information to commissioningsupport.org.uk for the purposes of opening your user account, you are expressly and voluntarily accepting the terms and conditions of this Privacy Policy and commissioningsupport.org.uk’s Terms of Use. The supplying of all such information by you to commissioningsupport.org.uk, including all information deemed “sensitive” by applicable law, is entirely voluntary on your part. You have the right to withdraw your consent at any time, in accordance with the terms of this Privacy Policy and the Terms of Use, but please note that your withdrawal of consent will not be retroactive.

 

Rights to Access, Correct and Eliminate Information About You

 

You have a right to access, modify, correct and eliminate the data about you which has been collected pursuant to your decision to become a User. If you update any of your information, we may keep a copy of the information which you originally provided to us in our archives for uses documented herein.

 

We take your rights seriously and encourage you to use them if you deem this to be appropriate. You may exercise these rights by emailing us at info@commissioningsupport.org.uk or by contacting us at:

 

Commissioning Support Programme

Attn: Privacy Policy Issues

Commissioning Support Programme

99 Waterloo Road

London 

SE1 8XP

 

Uses of personal information

 

The personally identifiable information you choose to provide on our website is used to help you describe yourself to other Users. Other information, that does not personally identify you as an individual, is collected by commissioningsupport.org.uk from Users (such as, for example, patterns of utilisation) and is exclusively owned by commissioningsupport.org.uk. This information can be utilised by commissioningsupport.org.uk in such manner as commissioningsupport.org.uk, in its sole discretion, deems appropriate.

 

commissioningsupport.org.uk communications

 

commissioningsupport.org.uk will communicate with you through email and notices posted on the commissioningsupport.org.uk website or through other means available through the service, including text and other forms of messaging. Please be aware that you will always receive certain emails from commissioningsupport.org.uk related to the proper functioning of your account, such as email notices when another user in your network sends you a message. commissioningsupport.org.uk may send you programme related information unless you have opted out of receiving such information. You can change your e-mail and contact preferences at any time by logging into your ‘Account & Settings’ and amending your email notification choices.

 

Customised Content

 

Information provided to commissioningsupport.org.uk (or to third parties with whom it offers combined services) is also used to customise your experience on our website.

 

Sharing Information with Third Parties

 

commissioningsupport.org.uk takes the privacy of users very seriously. We do not sell, rent, or otherwise provide your personally identifiable information to third parties for marketing purposes. We will only share your personally identifiable information with third parties to carry out your instructions or to provide specific services or information

 

commissioningsupport.org.uk offers a “public profile” feature which allows users to publish portions of their commissioningsupport.org.uk profile, including their “name”, but not their “email address” to other registered memebers of the community.

 

We may provide aggregated anonymous data about the usage of our services to third parties for such purposes as we deem, in our sole discretion, to be appropriate. We may segment our users by role (e.g. Director, Commissioning Champion, Headteacher etc), organisation, geographic location, or children’s trust. If you would like to be excluded from the aggregated research or products based upon aggregated data about our users’ activities on the site, please email info@commissioningsupport.org.uk

 

Self-Analysis and planning

 

As a user, you may receive requests to participate in research including self-analysis and planning submitted by the Commissioning Support Programme and/or other commissioningsupport.org.uk members.

 

Discussion Forums/Special Interest Groups/Blogs

 

For any content you generate on commissioningsupport.org.uk, you should be aware that any personally identifiable information you choose to provide there can be read, collected, or used by other users of these forums. commissioningsupport.org.uk is not responsible for the personally identifiable information you choose to submit in these forums.

 

Communications to other Users

 

Your contact information will only be shared with another user if both of you have indicated that you would like to establish contact with each other. Emails you initiate may also provide aggregate information about your network (for instance how many people are in your network), but may not list the people to whom you’re directly connected. Other communications that you initiate through the commissioningsupport.org.uk website will list your name as the initiator but will not include your personal contact information. If you send an email invitation to a non-user through commissioningsupport.org.uk, your email will list your email address and name in the header of the message.

 

Legal Disclaimer

 

It is possible that we may need to disclose personal information when required by law, such as responses to civil or criminal subpoenas, or other requests by law enforcement personnel. We will only disclose such information if we believe it necessary to comply with a court order, ongoing judicial proceeding, subpoena, or other legal process or request to Commissioningsupport.org.uk brought in any country throughout the world, or to exercise our legal rights or defend against legal claims.

 

Your Information Choices

 

Accessing and Changing Your Account Information

 

You can review the personal information you have provided us with and make any desired changes to the information you publish, or to the settings for your commissioningsupport.org.uk account including your email, and contact preferences, at any time by logging in to your account on the Commissioningsupport.org.uk website. Please be aware that even after your request for a change is processed, commissioningsupport.org.uk may, for a time, retain residual information about you in its backup and/or archival copies of its database.

 

You can also close your account through the commissioningsupport.org.uk website. If you close your commissioningsupport.org.uk account, we will remove your name and other personally identifiable information from our data. We may retain certain data contributed by you if it may be necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally-identifiable data, account recovery, or if required by law. All retained data will continue to be subject to the terms of the commissioningsupport.org.uk Privacy Policy in effect at the time of your request.

 

Closing your account

 

You can also close your account through the commissioningsupport.org.uk website. If you close your commissioningsupport.org.uk account, we will remove your name and other personally identifiable information from our publicly viewable database. We may retain certain data contributed by you if we believe it may be necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally identifiable data, account recovery, or if required by law.

 

Your Obligations

 

As a user, you have certain obligations toward other users with whom you will be communicating. Certain of these obligations are imposed by applicable law and regulations, and others have become commonplace in user-friendly communities of like-minded members, such as commissioningsupport.org.uk:

 

You must, at all times, respect the Terms of Use. This includes respecting all intellectual property rights which may belong to third parties (such as photographs).

 

You must not download or otherwise disseminate any information which may be deemed to be injurious, violent, offensive, racist or xenophobic or which may otherwise violate the purpose and spirit of commissioningsupport.org.uk and its community of users.

 

You must not provide information to Commissioningsupport.org.uk and /or other users which you believe might be injurious or detrimental to your person, professional or social status.

 

Any violation of these guidelines may lead to the restriction, suspension or termination of your account by commissioningsupport.org.uk, as we take these principles seriously and consider them to be the basis on which our users adhere to the commissioningsupport.org.uk website and the services which it offers.

 

Important Information

 

Children

 

Children are not eligible to use our service and we ask that minors (under the age of 18) do not submit any personal information to us or use the service.

 

Changes to this Privacy Policy

 

commissioningsupport.org.uk may update this privacy policy at any time, with or without advance notice. In the event there are significant changes in the way we treat your personally identifiable information, we will display a notice on the commissioningsupport.org.uk website or send you an email, as provided for above. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.

 

If you use the commissioningsupport.org.uk service after notice of changes have been sent to you or published on our site, you hereby provide your consent to the changed practices.

 

Security

 

In order to secure your personal information, access to your data on commissioningsupport.org.uk is password-protected, and sensitive data is protected by SSL encryption when it is exchanged between your web browser and the commissioningsupport.org.uk web site. It is your responsibility to protect the security of your login information. Please note that emails and similar means of communication with other users of commissioningsupport.org.uk are not encrypted and we strongly recommend that you do not communicate any confidential information through these means.

 

How to contact us

 

If you have questions or comments about this privacy policy, please email us at info@commissioningsupport.org.uk or contact us at:

 

Commissioning Support Programme

Attn.: Privacy Policy Issues

Commissioning Support Programme

99 Waterloo Road

London 

SE1 8XP